Your information

Privacy notice

Last updated: 10 July 2026

Who we are

Halls Elite Cleaning Services provides residential, tenancy and commercial cleaning. You can contact us at contact@hheliteservices.co.uk or 07762 114 322.

Information we collect

When you request a booking or contact us, we may collect your name, email address, telephone number, company name, property address, postcode, service requirements, preferred appointment and any extra information you provide.

Why we use it

We use this information to review your request, contact you, prepare or deliver the cleaning service, manage bookings and keep necessary business records. We rely on taking steps at your request before providing a service, performing our agreement with you and meeting legitimate business and legal obligations.

Who receives it

Information is used by authorised Halls Elite team members and service providers needed to operate the website, email and hosting. We do not sell your personal information.

How long we keep it

Unconfirmed booking requests are normally removed when no longer required. Confirmed customer and transaction records may be kept for up to six years where needed for accounting, legal or dispute purposes.

Security

We use reasonable technical and organisational safeguards, including secure hosting, restricted access and validation of information submitted through the website.

Your rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, objection or transfer. You may also complain to the UK Information Commissioner’s Office.

Cookies

The booking system may use strictly necessary technical data to protect the form and prevent misuse. The new website does not use advertising cookies. If optional analytics are added later, this notice and any cookie choices will be updated first.

Questions

Contact contact@hheliteservices.co.uk if you have a privacy question or wish to exercise your rights.